Who are the services suitable for?

The services are created for dental offices, medical practices, clinics, laboratories and healthcare teams that need a professional online presence, a stable IT environment, medical software support and better protection for important data.

What is the difference between the three plans?

Online Clinic focuses on a professional website and online visibility. Reliable Clinic combines website setup with IT support for daily stability. IT Peace of Mind combines website, IT support and medical database archive for practices that need stronger backup and continuity support.

Will I receive training and support for using the system?

Yes. You can receive guidance for managing the website, and ARIKT can also assist with website maintenance, content updates, full website setup or a custom template depending on your needs.

What can the SuperDoc integration include?

The website can include a SuperDoc connection so patients can reach your appointment booking flow more easily from the website. The exact integration depends on the selected setup and the way your practice uses SuperDoc.

What does IT support include?

IT support can include remote response to issues, preventive maintenance, system monitoring, troubleshooting, printer and workstation support, and on-site assistance depending on the selected plan and situation.

How is medical database backup performed?

The backup process can be automated and monitored so that important medical software data is copied regularly and checked for availability. Backup frequency, storage and recovery planning depend on the medical software, the number of workstations and the selected service plan.

Is the consultation free?

Yes. The consultation is free and without obligation.

Comprehensive Medical Service

A complete IT, backup and website solution for medical practices, clinics, dental offices and healthcare teams.

Request Medical Solution

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What is our comprehensive medical service?

Our comprehensive medical service combines medical office IT support, medical software support, medical database archive, incident response, backup monitoring and a modern website in one practical solution. Instead of managing separate IT, backup, hosting and web providers, your practice gets one partner for the technical foundation of daily work and online presence.

1. Proactive IT support

Monitoring and maintenance of computers, laptops, printers, network equipment and core systems used by the practice every day.

2. Medical database backup

Automated medical database archive for supported HIS, RIS, dental, laboratory and other medical software systems, with recovery support when needed.

3. Continuous monitoring and notifications

Monitoring for missing backups, disk health problems and important technical indicators that may affect the continuity of work.

4. Incident response

Remote or on-site assistance for system failures, hardware issues, malware concerns, printer problems, network interruptions or medical software issues.

5. Website for medical practices

You receive a modern, expandable website in an easy-to-manage system, with ready-made designs for medical practices and options for SuperDoc integration.

The comprehensive medical service gives your practice one partner for clinic IT services, backups, medical software support and a professional website, instead of coordinating separately with an IT company, backup provider, hosting provider and web studio.

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#What?

What does our complete IT solution for clinics include?

Medical software support

Installation, configuration and assistance with supported HIS, RIS, dental, laboratory and other medical software systems.

Subscription-based IT support

Remote assistance, response within the agreed support conditions and on-site support when the situation requires physical intervention.

Medical database archive

Automated backup of medical databases with monitoring of backup availability and support for recovery planning.

Data protection and security

Practical support for antivirus protection, firewall rules, access control, backup guidance and safer handling of important medical data.

Networks, VPNs, and remote offices

Maintenance of local networks, routers, switches, Wi-Fi, VPN connections and secure access needed by clinics and medical offices.

Digital solution for medical practice

A professional website that presents your practice, services, team, contact details and appointment options clearly to patients.

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Who can benefit from a medical practice IT solution?

Individual medical practices

Doctors who need medical office IT support, reliable systems, backups and a professional online presence.

Group practices and medical centers

Teams that use multiple workstations, shared software, printers, local networks and patient-facing communication channels.

Diagnostic and consultative centers

Centers that need stable clinic IT services, backup planning, technical support and reliable access to medical information.

Dental offices and dental clinics

Dental practices that need medical software support, backup guidance, website visibility and fewer daily technical interruptions.

Specialized medical practices

Practices that rely on critical software, patient records, connected devices, local databases or secure network access.

Medical organizations with multiple locations

Organizations that need coordinated IT support, monitoring, backup strategy and a consistent digital solution across locations.

#Plans

How is the price of the comprehensive medical service determined?

The price depends on the selected plan, website scope, number of workstations, medical software environment, backup needs and required level of IT support. The goal is to combine clinic IT services, medical software support, website setup and medical database archive options in one clear solution.

Plan - "Online Clinic"

Created for dental and medical practices that need a professional website, better trust online and clearer information for patients.

Plan - "Reliable Clinic"

Created for offices and clinics that rely on computers and medical software every day and need a website plus reliable IT support for daily work.

Plan - "IT Peace of Mind"

Created for medical practices that need a website, clinic IT services, medical database archive and stronger continuity for patient data and daily operations.

Plan - "Online clinic"

What problem does it solve

You don’t have a website, or your current one doesn’t look professional

Patients can’t find enough information

You are losing inquiries and calls

What you get

Automatic integration with SuperDoc for booking available appointments

Professional website for dental and medical practices

Ready-made design tailored to medical practice needs

Easy management without the need for a developer

Quick launch

The result is more trust, more patients, and a stronger online presence.

Price 700€ initial Then 44€ per year

I want a website for my practice Compare plans

Plan - "Reliable clinic"

What problem does it solve

Everything included in the Online Clinic plan

Slow performance and computer crashes

Loss of time due to technical issues

Lack of fast and reliable IT support

What you get

Website + professional IT support

Remote response to issues

Preventive maintenance and monitoring

Clear monthly pricing

The result is fewer problems and more time for patients.

Price 1000€ initial Then 44€ per month

The first step toward a reliable clinic Compare plans

Plan - "IT peace of mind"

What problem does it solve

Risk of losing patient data

Lack of reliable backups

Stress during a crash, virus attack, or human error

What you get

Website + IT support + backups

Automatic backup of medical software

Monitoring and incident recovery

Higher level of security

The result is protected data and stress-free work.

Price 1000€ initial Then 35€ per month

Ensure maximum security Compare plans

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Frequently asked questions

The services are created specifically for dental offices, medical practices, and clinics that want a professional online presence, a stable IT environment, and security for patient data.

Yes. You receive a detailed and easy-to-understand user guide that allows you to manage the website independently. If needed, our team can:

Take over website maintenance, including uploading new information
Create the entire website for you
Create a custom template tailored to your practice

In most cases, the website is ready within a few business days after we receive the necessary information from you.
For custom templates, the timeframe is determined by the level of complexity.

The domain is the address of your website (for example, clinic.bg)
Hosting provides continuous access to and storage of the website online

The annual fee ensures that your website is available 24/7, secure, maintained, and up to date, without interruptions or technical issues.
Note: The “Reliable Clinic” and “IT Peace of Mind” plans include a free domain and hosting.

Yes. Backups are automatic and compliant with legal requirements.
According to the National Framework Agreement of the NHIF (Art. 244, para. 11), storing a backup copy of medical data is mandatory. Our service:

Automatically creates backups of the medical software
Regularly checks whether backups are successfully created
Allows quick recovery in case of an incident

This way, you meet the requirements reliably and without additional effort.

Yes. The consultation is completely free and without obligation.

Online Clinic – a professional website and better online visibility
Reliable Clinic – website + IT support for day-to-day stability
IT Peace of Mind – website + IT support + automatic backups of medical data

You choose the level of care based on the needs of your practice.

The website can be connected to the SuperDoc system so that patients’ appointments are booked automatically through the website.
This allows patients to book appointments themselves, while your team saves time and administrative work.

The initial fee includes: • Building and setting up the website • Creating a professional online presence for your practice, ready to use from day one • Launching and ensuring full functionality

Building and setting up the website
Creating a professional online presence for your practice, ready to use from day one
Launching and ensuring full functionality

This is a one-time investment in a stable and effective online presence.

IT support provides:

Fast remote response in case of issues
Preventive maintenance and system monitoring
Minimizing outages and slowdowns
Option for an on-site visit /paid separately/

The goal is for your team to work without technical interruptions, with full reliability and peace of mind.

Click the button for your chosen plan and fill out the form with your name and phone number. A specialist will contact you by phone within 12 business hours to discuss the most suitable solution for your practice, including:

Maintenance and content uploads
A custom website template
SuperDoc integration for automatic appointment booking

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