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Managed IT Support Services

Reliable business IT support in Bulgaria with monitoring, security, backup and fast response.

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Managed IT Support

At ARIKT LTD, we provide managed IT support services for businesses that need stable computers, secure networks, reliable servers and a responsive technical partner. Our service combines remote IT support, on-site IT support, network administration, server management, IT monitoring, backup administration and information security in one complete outsourced IT support solution.


Instead of reacting only when something breaks, we help your company prevent downtime, reduce technical risks and keep daily work running smoothly. With ARIKT as your outsourced IT department, your team can focus on business while we take responsibility for the systems behind it.

#SOLUTION

Our Managed IT Support Solution Provides You With

Managed IT Support Services

Complete support for workstations, users, servers, networks and business IT infrastructure.

Business IT Management

Structured IT administration focused on stability, security, documentation and long-term growth.

Computer and Network Support

Remote and on-site support for computers, office networks, VPN, routers, switches, access points and firewalls.

24/7 IT Monitoring and Response

Monitoring for servers, disks, network equipment and key systems so risks can be detected earlier.

Cloud, Backup and Recovery

Backup administration, disaster recovery planning, NAS management, virtualization and cloud integration.

On-site IT Support

Physical visits when remote support is not enough, including hardware, network and infrastructure work.

SLA Response Times

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Clear response times, accountability and predictable monthly IT support for your business.

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#Arikt LTD.

Reliable business IT support requires audit, documentation, security, monitoring and preventive maintenance. Our workflow follows these stages

1.

Initial IT audit and infrastructure assessment – we review workstations, servers, networks, security risks, backup status and business requirements.

2.

Technical documentation – we document systems, access, backup policies, disaster recovery procedures, network structure and support processes.

3.

Information security implementation – antivirus, firewall rules, access policies, encryption, user permissions and incident prevention.

4.

Optimization and automation – centralized management, scripts, updates, monitoring, cloud services and routine IT process automation.

5.

Continuous managed IT support – remote assistance, on-site visits, preventive maintenance, reports and strategic IT consultations.

Our managed IT support focuses primarily on

Information Security

Protection against cyber threats, unauthorized access, malware and risky user practices.

Data Protection and Backup

Automated backup, recovery planning and monitoring for important files, databases and business systems.

Remote and On-site IT Support

Fast remote support and on-site technical visits for businesses throughout Bulgaria.

Scalable IT Infrastructure

IT systems that can grow with your company, users, offices, devices and workloads.

Proactive IT Monitoring

Risk alerts for disks, servers, NAS devices, network equipment and key infrastructure.

Optimized IT Costs

Better use of hardware, software, cloud services and support time through structured IT management.

Documented Infrastructure

Standardized documentation that makes maintenance, troubleshooting and future upgrades easier.

Long-term IT Know-how

Practical guidance for sustainable IT development, modernization and business continuity.

Our team can take responsibility for your computers, users, network devices, servers and critical IT systems – whether you manage a small office, a growing company or an infrastructure with hundreds of workstations. Depending on your plan, we provide remote IT support, on-site visits, dedicated specialists, account management and cooperation with your internal IT team.

#Compare Managed IT Support Plans

from 20BGN / 10.23€

per computer, excluding VAT, for 5 or more devices

#Economical

  • Included feature icon 8 hours response time
  • Included feature icon Unlimited remote IT support
  • Included feature icon 2 software maintenance visits per year
  • Included feature icon Hard drive monitoring
  • Included feature icon NAS Management
  • Included feature icon Domain and email account management
  • Included feature icon Network device support
  • Included feature icon Consultations for Equipment Selection
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from 30BGN / 15.34€

per computer, excluding VAT, for 10 or more devices

#BASIC

  • Included feature icon Everything from Economical +
  • Included feature icon 3 hours response time
  • Included feature icon Hardware repair and upgrade
  • Included feature icon Server and Active Directory management
  • Included feature icon Infrastructure and equipment monitoring
  • Included feature icon Backup administration
  • Included feature icon Consultations for integrating new services
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from 37BGN / 18.92€

per computer, excluding VAT, for 20 or more devices

#PROFESSIONAL

  • Included feature icon Everything from Basic +
  • Included feature icon 1 hour response time
  • Included feature icon Dedicated IT specialist
  • Included feature icon Account Manager
  • Included feature icon Single Point of Contact
  • Included feature icon Working with Client Information Systems
  • Included feature icon Communication with Internal IT Department
  • Included feature icon Reports and IT recommendations
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#Our Clients

Companies That Trust Our IT Support

We support companies from the public sector, education, healthcare, trade, services and manufacturing. Our long-term partnerships show that businesses trust ARIKT for reliable IT support, network administration, server management, backup and technical accountability.

Kuklen client logo
Lucky client logo
Otets-paisiy client logo
Kolorado client logo
Chochko client logo
Haas client logo
Kurtevi client logo
Turita client logo
Solar client logo
Rightpack client logo
Technopress client logo
Planecare client logo

#Request Managed IT Support

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Need reliable IT support? Get in touch with ARIKT

Request a free consultation and we will help you choose the most suitable managed IT support plan for your company’s size, infrastructure, security needs and growth goals.

  • Consultation icon Our representative will contact you within 1 business day.
  • IT support plan icon Clear IT support plan recommendations
  • Personalized IT approach icon Personalized approach for your business infrastructure

Contact us today and take the first step toward stable, secure and professionally managed IT infrastructure.

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